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The Frymaster and Dean worldwide network of Domestic or International Factory Authorized Service Centers is in place to provide you the fastest possible response to your service needs. Each center features skilled technicians that have completed our intensive service training schools. Factory service training is a year-round task to keep field service personnel current on product innovations, new technologies and changes in design.  

Each service center maintains full inventories of Frymaster and Dean replacement parts. Our  field service managers monitor these on-site parts inventories to ensure levels meet service needs.  

In the rare event a part is not available locally, the factory emergency parts order system is on-call to provide it within 24 hours. This emergency order system has earned the enviable record of on-time shipments of over 99 percent of all orders.  

We ensures long-term product satisfaction with a comprehensive worldwide field- service program that is a unique blend of people and parts. Our Technical Service is proof positive that your relationship doesn't end with the purchase. In fact, we are just a phone call away to help you with your service needs. 

Warranty and Parts Department

Receives and processes your parts orders for immediate shipment and provides information on the Frymaster and Dean warranty programs.

Call 318-865-1711 or 800-551-8633. Fax 318-688-2200

Evelyn Sutton: Warranty and Parts Manager

Parts: Patty Sepulvado, Parts Coordinator - Extension 7127 

Eva Williams - Extension 7128 

Dana Tubbs - Extension 7199

Warranty: Pat Peyton-Casey, Warranty Coordinator - Extension 7129   

 Siobhan Jenkins - Extension 7130

Loretta Taylor, Extension 7133 

Frymaster Hotline Service Reps

The 24-hour, 7-day-a-week help line is manned by accomplished technical professionals that will give you instant responses to specific service questions. 
Call 318-865-1711 or 800-551-8633. Fax 318-219-7135. 
Contact  Darryl Tucker, Scott Wilson,  Robert Hammond, Gary Johnson, Bob Skidmore, David Glassey, Bob Keller, Mike Bell 

Technical Services Staff

Jed Rowley, Director of Technical Services - Extension 7101 
Dave Neidlinger, Senior Regional Service Manager - Extension 7104 
Mark Maust, Regional Service Manager - Extension 7114

Ted Woods, Regional Service Manager - Extension 71105

Richard Dyess, Technical Services Support Manager - Extension 7179

Darryl Tucker, Call Center Supervisor - Extension 7119 

Philip Luckey, Technical Service Specialist - Extension 7122
Roger Coley, Senior Technical Writer - Extension 7120

Kaylene Bowden, Technical Writer - Extension 7121 
Karen Stone, Department Secretary - Extension 7100

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E-Mail: service@frymaster.com