Warranty Invoice Lookup

Before clicking to the Warranty Invoice Lookup location, you must have a valid Frymaster or Dean customer number and passcode. These numbers are confidential, secure, and unique to each FASC. The customer number and passcode will be different from the ones used for the Service Literature webpages. After going to the lookup area and entering the correct information, a listing of all paid invoices for your company will be displayed.

The paid invoice listing will show your invoice number, our invoice tracking number, the amount paid, date paid, and the Frymaster or Dean credit memo number.

If a service invoice does not appear in the listing, the invoice either may not have been processed yet (because it is a recent claim) or Frymaster or Dean rejected the request. If the invoice is not listed and was submitted more than a month before your inquiry, then you may need to resubmit a copy. If an invoice amount (amount paid) is different than the amount claimed, then we may have corrected a math error or disallowed a portion of an entry. If the invoice was rejected, a FAX was sent to your center stating the reason.

If you have questions regarding a specific invoice, contact Warranty Administration.

If you have questions concerning the lookup process, contact Technical Services.



Warranty Invoice LookUp